Frequently Asked Questions about Interwetten Casino

Is Interwetten a safe place to play?

Short answer: yes — but let me unpack that a bit. Interwetten is run by Interwetten Gaming Ltd (founded in 1990, online since 1997) and the .com operation is licensed by the Malta Gaming Authority (MGA/B2C/110/2004). There are also local licences where required (for example HGC in Greece, GGL-related approvals in parts of Germany and DGOJ in Spain). That means regulated audits, certified RNGs and standard security rules apply. Honest note: they’re conservative on compliance — which for some players is reassuring, for others a little bureaucratic.

What documents do I need to verify my account?

Expect the usual: ID (passport or national ID), proof of address (utility bill or bank statement) and proof you own the payment method you used (photo of card with numbers partly covered, or screenshot of e-wallet). For larger volumes they’ll ask for Source of Funds/Wealth documents — it’s an AML thing, not a personal attack. In some countries (Germany, Spain, Greece) verification can be stricter and even required before you can use certain products, so do it early if you plan to play seriously.

How quickly can I withdraw money?

Once the cashier approves, Interwetten usually processes internal checks within about 24 business hours. If you use an e‑wallet (Skrill, Neteller) you might see cash the same day after approval; card and bank transfers typically take 2–5 business days. Minimum withdrawals are commonly around €30 but can vary by country and method — always check the “Cashier” in your local domain. Also: expect extra checks and limits for big sums — that’s normal.

What payment methods are available?

Typical options include Visa/Mastercard, Skrill and Neteller, Paysafecard for vouchers, SEPA/bank transfer and sometimes Trustly or local online banks (Sofort/Klarna, Giropay, EPS), depending on the country. Availability and limits change by jurisdiction, so your personal cashier page is the best source. Pro tip: e‑wallets are often faster for withdrawals; banks are reliable but slower.

How do bonuses work and can I always use them?

Bonuses vary a lot by domain and local rules. On many sites you’ll find match bonuses and regular promos, but typical industry wagering (wager) requirements are steep — think 30–40x on the bonus amount, plus maximum bet caps (e.g. €5–€6) and game weightings. Spain is special: welcome bonuses for brand‑new accounts are generally not allowed; bonuses there often require an account older than 30 days and completed KYC. Short version: read the bonus T&C on your local domain — and don’t try to “game” the system; they monitor multi‑accounting and bonus abuse closely.

What games can I play and what about RTP?

Interwetten offers a mix of slots and table games from major European providers — NetEnt, Play’n GO, Pragmatic, Greentube/Novomatic, Red Tiger and others — plus live dealers (Evolution, Pragmatic Live where allowed). RTPs come from the providers and sometimes there are multiple RTP profiles for the same slot; the chosen profile depends on market/operator. There isn’t a single public “site RTP” published by Interwetten — audits happen at the provider and regulator level. If RTP matters to you, check the game info page for each slot.

Can my account be restricted or closed?

Yes — and they’re pretty strict about it. One account per person/household/device is the rule. They monitor IPs, devices and payment details; suspected multi‑accounting or bonus abuse can lead to account closure, forfeiture of bonus winnings and blocked withdrawals. Also, some countries are blocked entirely (examples: USA, UK, France, Netherlands, Russia, Turkey — full list is in the T&C). If you plan to change country or use VPNs, don’t — that can breach the terms.

What options are there for responsible gaming and getting help?

Interwetten provides standard RG tools: deposit and loss limits, session/time limits, cooling‑off and self‑exclusion. Jurisdictions add layers (Germany uses OASIS, Greece and Spain have their own systems and strict rules around advertising and bonuses). If things get messy, support channels are chat and email (and phone numbers where listed on your domain). If you feel you’re losing control, set limits immediately and reach out — sooner is better than later.